Critical to GDS' overall service offering and maintenance of exceptional service levels is a truly efficient logistics and distribution operation.
At GDS we believe that it is not enough to just prepare and produce our customer's communications with exacting attention to detail. Our job is not complete until we have delivered that message in the right format, to the right audience, at the right time.
We do this through our logistics solution, delivering printed materials and products to help our customers substantially reduce distribution costs and at the same time ensure more timely delivery.
We have a comprehensive global warehousing and logistics capability, coupled with strategic partnerships that ensure that communications reach the client by matching the least cost routing option with the best supplier choice based on quality and service levels. We have extensive package logistics services on local, national and international levels. GDS provides storage, fulfilment and kitting programs, along with distribution services either, for, or on behalf of its clients.
The scale of RR Donnelley's global warehousing and logistics operations is impressive:
- We have 18 distribution centres covering 2.2m sq ft
- We collate 8.5m kits with 75m components annually
- We have a 99.88% accuracy rate
- We ship 33m cartons per annum
- We organise 400m kilograms of product originating in Europe for distribution across the world
- We manage more than 55 billion pieces of mail
Our logistics division has created proprietary customer software applications to manage activities in mail management, courier services and fulfilment and print on demand. These solutions combine distribution data from multiple sources.
We take a different view to controlling printed products and this is why our clients select our managed approach rather than opt for a warehouse provider or managing their warehousing in-house. We actively seek to manage the reduction of stocks and control the costs associated with our client's inventory by rationalising, standardising and analysing client's inventory every minute of the day.
We serve diverse customers across many industries with the same pressing need in common: The need to move time sensitive, confidential and valuable materials under high-risk conditions where delay is not an option.
Fulfilment
Our integrated print fulfilment service includes the planning and cost effective execution of the supply chain of printed materials and information from the point of origin to the point of utilisation. Our print fulfilment service has the ability to supply digital print-on-demand or just-in-time offset printing with off-the-shelf inventory in quantities desired by the end user; this is then packaged and quickly delivered in the manner requested. Our print fulfilment service offering allows for the optimum method of production and fulfillment, from long run produced and stored inventory, to digital print-on-demand produced upon request from end user through a series of networked facilities strategically located across the world. This allows customers to avoid fixed costs and capital expenditures in maintaining internal operations while converting to an entirely variable activity cost basis.
Logistics
We maintain product traceability and documentation without the paperwork by using our web-based global track and trace system that allows our clients to monitor the progress of their product at every step of the supply chain, tracking an order from raw materials to the finished products. Our system ensures our client's products and materials are distributed on time, and it can provide quick identification and resolution of potential distribution concerns.
Our global fulfillment network makes it easy for clients to get their product where it needs to go, precisely when it needs to be there.
Designed for use with advanced bar coding and related RFID technologies, our logistics system allows users to monitor the progress of their consignment through our entire network. The system can help clients manage their inventory based on actual delivery dates, as well as increase the effectiveness of call centre staffing and enhance the service to our client's end customers. Easy to view screens provide visibility to scheduled appointment information, as well as the actual date and time of shipment movement within our network, to final entry into the postal system.
Print tracking and tracing allows our clients to:
- Manage their inventory based on actual delivery dates
- Staff call centres more effectively
- Enhance the overall service to their customers
- Improve bottom-line results
The power of our logistics capabilities and our ability to increase the efficiency and accuracy of our client's shipments make GDS the perfect print, logistics and fulfilment partner.
Distribution
Communication begins when a message reaches its intended target. At GDS we ensure printed communications and products are delivered accurately and in a timely manner so they can inspire new ideas and motivate action.
Our distribution network leads the industry in print logistics and postal drop-shipment. Our comprehensive suite of services can fully support the complete commerce cycle. We are a significant commercial business partner with many of the major postal services around the world, and that's a business partnership that we put to work for our clients. Our relationship with these major postal providers extends across many operational levels, from senior leaders right down to the local level. We proactively leverage these relationships to ensure the highest service quality for our clients. Our global scale allows us to efficiently deliver materials deep into the postal system, substantially reducing distribution costs, and ensuring more timely delivery for our clients.
As one of the world's largest purchasers of transportation services, RR Donnelley invests millions of pounds into transportation services each year. From ground couriers, to airfreight and truck and rail services and we leverage that investment to save our clients money.
We offer economical, reliable distribution services for bulk shipments. Using a unique multiple solution approach, we're able to provide our clients with access to a managed network of global mail and distribution providers for flexible delivery solutions. Having a global network means shipments never leave our control. We monitor our client's shipments every step of the way, over land, sea and air, assuring their materials are delivered safely and quickly.
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